Exchange and refunds

With years of experience and ensuring we fit test our product on real size 14 women, we believe in our fits, and understand the importance of garments fitting the mature body perfectly.

Through years of developing and running Suncheeter Australia, our returns and faulty garment rate is very low by industry standards, which of course we are enormously proud of.

However, in the world of online shopping, not being able to try on can sometimes create the need for returns and exchanges, and occasionally refunds.

Rest assured if you're not satisfied with your purchase, or if there is a fault with the garment, we’d love to hear from you. Please drop us an email at  info@suncheeter.com.au

Here are the simplified Ts and Cs:

• You can get an exchange or a refund within 30 days of purchase on full price Suncheeter products.
• Items that are exchanged or refunded must be unworn in their original condition with the tags attached.
• You are responsible for all shipping costs.
• We do not offer refunds on Sale or Marked Down products.
• If you require an exchange, let us know via email.
  • Send us back the original garment
  • Re-order the new style you want and return the incorrect product back to us.
• Once received, we will check it is unworn and refund the amount you paid for the returned garment (excluding shipping costs).

RETURN ADDRESS:

• Suncheeter Australi8a
• PO BOX 154
• Camberwell. 3124. VIC

Please add a note with your name and and the reason for your return with the parcel.